Before you get things underway with the switch, it's a good idea to have a final check to make sure the deal is the best value you can get and the best one for your needs.
You can also have a read of our in-depth Text to Switch guide. SIM-only deals are becoming ever-more popular. If your smartphone is still fit for purpose, getting a SIM-only deal could save you a lot of money. The advent of one-month, rolling-contract SIM-only deals have made it even more attractive to take the SIM-only route. One-month SIM deals can be cancelled with just 30 days' notice.
That means you're free to change your mind and get a new phone if your old one packs up or you fancy a shiny new handset. So rather than being locked into a two-year contract, you can opt for a month or even one-month deal, giving you more flexibility.
Check out all our SIM-only deals. Finding the perfect phone for you can be a bit tricky. If know you want the latest model from Apple or Samsung, you can browse our iPhone deals or our Samsung Galaxy phone deals.
Samsung Galaxy phone deals. While data is the main selling point for most phone deals, value for money is still important. You can find loads more information and search deals on our mobile networks page. If it's continuing to serve your needs just fine - and you didn't purchase it outright already - definitely spin down to only paying for the tariff with a SIM-only package.
This can drastically reduce your monthly cost versus a standard mobile contract. Buying a new contract is a long-term commitment, so make sure that your next smartphone is equally up to the task, as well as considering future-proof features like 5G connectivity.
Switching from or to an iPhone can also be a bit of a learning curve, so be sure to do your homework and that your favourite apps are all still available.
Devices from manufacturers are impressively specced, so getting the latest technology need not cost the Earth, as well as last you another good few years! However, accidents do happen, so considering insurance - either independently or making sure it's covered by your home's insurance - is a must.
Want an Apple phone? We can't guarantee that you will get your money back or be released from your contract. In some cases the law is on your side, in some it's not, that's really going to depend on your circumstances.
However, it's always worth trying to get your cash back, as you have little to lose. Let's start with just a phone. You've bought a mobile, and you've changed your mind. What should you do? Well, that depends on how you bought it. If you bought your phone from a shop in person, the store in question does NOT have to allow you to return it.
However, they generally will, as long as it hasn't been too long since your purchase. Your first step here is to check the returns policy of the shop you can find this online or sometimes on the back of your receipt. Most shops have a 14 or even 30 day return period when you can get your money back no questions asked. If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway.
Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask. You may or may not get your cash back. There are some cases where you almost certainly won't get any money back.
If you bought your phone in the sales, if it's obviously been used, if you no longer have the original packaging, if you do not have your receipt, or if it's been a while since your purchase more than a month or so , you're unlikely to be able to make a return. If you bought your phone online, you might be in luck. The Consumer Contracts Regulations are designed to protect online shoppers.
Get the details. Need to back up your phone? Back up your current one, so your contacts, pictures, and more are ready to go. See how. Save when you switch. Still on contract? Find out how. Check it out. Take the next step. Get help from a mobile expert. VOXI is aimed at under 30s. So it's no surprise that you can only contact the network via Twitter, web chat and Facebook Messenger. Still got some queries about keeping your phone number? We field some of the most frequently asked questions in this section.
After you've supplied your new network with the PAC code, your old number will remain active. That means you'll still receive calls and texts. When the number transfer is actually being done, however, your service may go down for a very short time.
It's usually a few minutes. When that happens, it should simply be a case of turning off and restarting your handset for full service to return. You cannot transfer disconnected numbers, so do not cancel your existing contract if you wish to port your mobile number. In the event that you don't get around to using your PAC code within the day deadline for usage, there's nothing to worry about.
But you will have to contact the network you're leaving to request another PAC code, which you can then use to transfer your number. If you've read the walkthrough above, you'll now know what you've got to do to port your existing number to the network you're joining. But, of course, when buying a new phone you're probably going to transfer all your apps, games, movies, music and settings from your old phone too. That'll mean making a back-up of your current phone, then setting up your new phone using the back-up.
To make sure that's not a plight that affects you, it's critical that you back up your contacts that are on your old SIM before you start using your new one. The sure fire way to do this is to simply take your SIM out. If you can still see your contacts, it means they're saved on your phone. Can't see them? That means they're on the SIM. Assuming they're saved on the phone that you'll no longer be using, you'll need to back them up. We'd recommend using a cloud storage service. Or, if you've got an Android phone , you might be able to use a microSD card.
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