Currently, I can see nothing about your website or general contact information that enables any recipients to be able to resolve any supposed issues that you have with delivery to their delivery address. Sorry to hear this has happened. We recommend getting in contact with your retailer who will be able to liaise with our services team. Take care, DT. Delivery was supposed to be days. Anyway another 2 days pass and I then get an email from Hermes apologising that they have actually lost my parcel from JD sports…when it was actually a package from a camping shop, i mean what are these guys smoking?
At the this point Im not even annoyed but actually feeling sorry for Hermes and also quite impressed that this dinosaur of a company is not extinct. Anyway believe it or not another 5 days pass and i get a notification from Hermes explaining that my parcel will be delivered between am and , so I wait around and nothing comes obviously.
Anyway the next day now over 3 weeks later Hermes arrive with my package out the blue, which looks like its been dropped from the top of Big Ben 7 times and then reversed on by a double decker bus.
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Follow your parcel's journey See where it is now. Regular email updates Never miss a delivery. Track your parcel every step of the way Whether you've dropped your parcel off at a ParcelShop or Locker, your courier has collected it or you're waiting for your delivery, you can track your package throughout its journey.
Just enter this number into the tracker, above. How do I track my returns parcel? How do I track my international parcel? International tracking tool. Using our superfast, super simple service. We return parcels for high street, catalogues and online shops in the UK. Want to send a parcel? We're cheaper! Here's how much you can save by sending your parcel with Hermes. We also offer a parcel courier service. If you send lots of parcels you can sort it in seconds by connecting your Hermes account with eBay, Amazon and Shopify.
You can also upload a CSV file - whatever's easiest! We can also arrange for a friendly, local parcel courier to collect your parcel from you if it's more convenient.
We have noticed that you are using an older browser like Internet Explorer. Please note that Hermes will stop supporting Internet Explorer in You can use any modern browser such as Edge, Chrome, Safari or Firefox to visit our site. Send Send a parcel now Bulk send Quick send Send international parcel How to wrap a parcel How to send a parcel What I can and cannot send Items not covered Prohibited items Parcel size and weight guide.
If you would like to pass on a preferable delivery day, time or safe place to leave your parcel, please use myHermes web chat service and we'll be happy to pass the information on to the courier. It may not always be possible for our couriers to meet exact dates or times however we will do our best to get your parcel to you as soon as possible. I'd recommend using our online tracking service to get the latest update on your parcel's journey.
All you need is the 16 digit barcode provided when you ordered the parcel. Please allow up to 5 working days for your parcel to be delivered to a standard UK address. Deliveries to remote areas may take up to 7 working days e. The courier left a card to say that my parcel had been delivered but I can't find it, what should I do? For myHermes parcel recipients, I'd recommend calling myHermes UK customer service team on You'll receive a notification with all the delivery details, such as signatures or a photo of the safe place.
Your parcel's tracking journey will be updated on our website that you can use at any time of the day. If your parcel has been left in a safe place or with a neighbour, the courier will leave a calling card with any additional details you may need.
All you need to do is enter the 16 character parcel tracking code into the tracker.
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